Here at ZOMONICS, we strive to provide you with a seamless shopping experience from start to finish. Below, you'll find all the essential information about our shipping process and guidelines
Standard Shipping Information:
1. Order Handling/Processing
Our standard order processing time is usually one business day, but in some cases it can take upto maximum three business days.
2. Delivery Time
Experience the convenience of our priority shipping service, with delivery expected within 3 business days. While we aim for timely delivery, please understand that occasional delays may occur. You can rely on us to notify you promptly in the event of this occurrence.
3. Order Tracking
Keep track of your order's journey with our efficient order tracking system. You'll receive updates directly via email or you can track your order by logging in here . Moreover, you will also receive the tracking code via email, for package tracking at official website of logistic service.
4. Shipping Partner
We partner with USPS for reliable shipping services within the United States.
5. Shipping Rates/Cost
Shipping charges are calculated based on the weight of your selected items, chosen delivery service, and location. Exact costs will be automatically determined during checkout.
6. Orders CutOff Time
The time for order cutoff is 17:00 PST, orders received after this time will be processed at next business day.
Safe Delivery Guidelines:
- Inspect Upon Receipt: Upon receiving your package, we recommend performing a thorough inspection to ensure everything is intact.
- Prompt Unpacking: Unpack your items promptly and inspect them carefully for any damage or discrepancies.
- Reporting Damages: In the unfortunate event of transportation-related damages, please report the issue promptly.
- Contact Information: Contact our customer support team immediately for assistance. Alternatively, you can reach out to our logistics partner directly using the information provided on your shipping documentation.
- Timely Reporting: Reporting any damages promptly helps us resolve the issue swiftly and ensures you receive your products in optimal condition.
We value your trust in us and are committed to ensuring your orders are delivered safely and promptly. If you require any clarification or additional help, feel free to reach out to our customer support team. Thank you for choosing Zomonics for your shipping needs.
Customer Service:
If you have any concern/query, our team is ready to assist you
✆ +1-425-389-0104
✉ support@zomonics.com
Hours: Mon - Fri (9AM-5PM PST)