Warranty
At Zomonics, we're committed to your satisfaction. While the warranties are provided by the respective brands or manufacturers, we're here to support you every step of the way and ensure a smooth claims process.
Note: We Offer Official Product Warranty for all Branded Items.
Warranty of Branded Items
When you purchase a product from Zomonics, you're not just getting a desired item but also receiving the added assurance of the brand warranty. This warranty protects against flaws in materials and craftsmanship when used under standard conditions.
Covered:
The warranty coverage varies depending upon the brand and product. Generally, it includes:
- Manufacturing defects in materials or workmanship
- Product malfunctions or failures under warranty period
Not Covered:
While brand warranties typically offer extensive coverage, there are certain exceptions. These may include:
- Damage caused by misuse, negligence, or accidents
- Modifications or alterations to the product
- Normal wear and tear over time
How to Make a Warranty Claim?
If you face an issue covered by the brand warranty, we're here to assist you in initiating the claim process on your behalf. Here is the process for claiming the brand warranty:
Contact Us: Reach out to our customer service team via email at support@zomonics.com to initiate the warranty claim process. Provide details about the issue and date of the purchase.
- Our team will coordinate with the respective brand or manufacturer for further assessment.
- Once your claim is validated, Brand will Initiate the resolution process in accordance with the brand's warranty terms. This may involve repair, replacement, or refund, depending on the nature of the problem.
Your satisfaction is our top priority, and we are ready to help with any concerns you might have. For any questions or additional support, please contact us at;
✆ +1-425-389-0104
✉ support@zomonics.com
Hours: Mon - Fri (9AM-5PM PST)
Thank You for Choosing Zomonics!